Refund policy

No Return Policy

At Dips Beauty, we take pride in providing high-quality beauty products that meet the highest standards of safety and hygiene. Due to the nature of our products and for the health and safety of our customers, all sales are final. We do not accept returns, exchanges, or refunds for any products once they have been purchased.

Exceptions

We only offer replacements or refunds in the following cases:

• You received a defective or damaged item.

• You received the wrong item in your order.

If you encounter any of the above issues, please contact our customer service team within 24 hours of receiving your order at contact@dipsbeauty.co with your order number and clear photos of the issue.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@dipsbeauty.co.

We appreciate your understanding and thank you for choosing Dips Beauty!