Shipping policy

Shipping Policy

At Dips Beauty, we strive to deliver your beauty essentials quickly and efficiently. Please review our shipping policy before placing your order.

Shipping Destinations

We currently ship to:

  • European Union (EU)

  • United Kingdom (UK)

  • International Destinations (outside the EU & UK)

Processing Time

  • Orders are typically processed within 3-5 business days (excluding weekends and public holidays).

  • During peak seasons or promotional periods, processing times may be extended.

Shipping Methods & Estimated Delivery Times

  • EU Standard Shipping: [3–11] business days

  • UK Standard Shipping: [3–5] business days

  • International Shipping: [3–17] business days (delivery times vary by location)

Once your order has shipped, you will receive a confirmation email with tracking details.

Shipping Costs

  • Shipping rates are calculated at checkout based on your destination and selected shipping method.

Customs, Duties & Taxes

  • Orders shipped outside the EU and UK may be subject to customs duties, taxes, or import fees. These charges are the customer’s responsibility and vary by country.

  • Delays due to customs processing are beyond our control.

Address & Delivery Issues

  • Please ensure your shipping address is accurate before placing an order. We are not responsible for lost packages due to incorrect addresses.

  • If a package is marked as delivered but not received, please first check with your local postal service or courier. If you need further assistance, contact us at contact@dipsbeauty.co

Lost, Delayed, or Damaged Shipments

  • If your order is lost, significantly delayed, or arrives damaged, please contact us within 24 hours of the expected delivery date with your order number and supporting photos (if applicable).

Order Changes & Cancellations

  • Once an order has been processed, we cannot modify or cancel it.

For any questions regarding shipping, feel free to contact our support team at contact@dipsbeauty.co

Thank you for shopping with Dips Beauty!